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UK Idealabs Customers - A Word Please!

Discussion in 'The Ray Peat Forum Lounge' started by Peater, Sep 1, 2017.

  1. Peater

    Peater Member

    Joined:
    Mar 26, 2014
    Messages:
    167
    Location:
    Surrey, UK
    Firstly, Idealabs service and shipping times are first class and the issue isn't with them - the package isn't even in the USA any more.

    However I have $160 worth of Idealabs products out there somewhere. Obviously USPS were within their rights to stop tracking info as soon as the package reached UK, so now the info just reads:

    August 25, 2017, 6:09 am Departed LONDON, UNITED KINGDOM
    Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on August 25, 2017 at 6:09 am. The item is currently in transit to the destination.

    Last time, the order was waiting on my doormat within 4 days.

    Anyone had this issue before?

    My order consisted of Androsterone, Tyronene, 5α-DHP and Lisuride, so all legal I believe but could import tax be due?
     
  2. raypeatclips

    raypeatclips Member

    Joined:
    Jul 8, 2016
    Messages:
    1,522
    If you've paid 160 you're definitely going to be paying some tax on that.

    How much were your previous idealabs orders?
     
  3. Chubbez

    Chubbez New Member

    Joined:
    Apr 6, 2014
    Messages:
    4
    I've ordered all of these before and had no problem with delivery
    The last time (week or so ago) I had to pay £13 for import tax.
    Never had to pay it before. Something to do with the monetary amount of my order.
     
  4. raypeatclips

    raypeatclips Member

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    Did you buy them all together or separately when you didn't have problems?

    In my experience anything over 30 USD approximately is charged tax, lower gets through fine.
     
  5. Such_Saturation

    Such_Saturation Member

    Joined:
    Nov 26, 2013
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    6,834
    Always buy one thing at a time
     
  6. OP
    Peater

    Peater Member

    Joined:
    Mar 26, 2014
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    Location:
    Surrey, UK
    Together due to shipping costs. As long as they get through and not confiscated I don't mind
     
  7. Chubbez

    Chubbez New Member

    Joined:
    Apr 6, 2014
    Messages:
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    Bought all together.
    Similar amounts each time.
    All in excess of 30 USD.
    Only this last time I had to go to the post office and pay the tax.
     
  8. trew

    trew Member

    Joined:
    May 20, 2017
    Messages:
    33
    Calm down man, they're probably calculating the import duty owed before forwarding you the item.
     
  9. jyb

    jyb Member

    Joined:
    Nov 9, 2012
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    2,671
    Location:
    UK
    You'll need a few weeks before concluding whether it's gone missing. Although not often it can happen for parcels to get lost (will stay forever in "currently in transit" at Heathrow). It has happened to me (in general, not Idealabs specifically), even for small orders like $40.
     
  10. Black Ops

    Black Ops Member

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    I'm not too sure if androsterone is allowed in the uk. I read somewhere that you can only bring steroids from somewhere else if there are with you in person. (Someone correct me if am wrong cause I'm not an expert on this matter).

    However like everyone has said, just be patient and wait it out and next time split the order
     
  11. raypeatclips

    raypeatclips Member

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    I ordered androsterone fine, but it's possible they have got more strict
     
  12. OP
    Peater

    Peater Member

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    Location:
    Surrey, UK
    Thanks chaps
     
  13. BrianF

    BrianF Member

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    A bottle of Estroban went missing but Haidut was kind enough to send another straight away. So far only that one time. If I remember correctly, same issue, I was able to track until it got to the UK then nothing. Weeks went by and I got concerned and emailed Idealabs for help.
     
  14. OP
    Peater

    Peater Member

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    167
    Location:
    Surrey, UK
    Was the order just that one bottle or multiple bottles?
     
  15. OP
    Peater

    Peater Member

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    Location:
    Surrey, UK
    Tracking info updated yesterday evening to another generic 'Processed through facility' status, and it was sat on my doormat when I got home earlier.

    Panic over!
     
  16. Joeyd

    Joeyd Member

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    Any UK people have any idealabs supps theyre not using and might want to sell?
     
  17. nasibi

    nasibi Member

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    I have 3 bottles of unopened unused 5a-DHP. I live in Germany.
     
  18. johnwester130

    johnwester130 Member

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    1,282
    Honestly, I have ordered a LOT from idealabs and never had problems.
     
  19. Joeyd

    Joeyd Member

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    Jul 13, 2014
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    is it the DMSO or non DMSO version? im actually in cologne so even better!
     
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